Cadline Communication
Welcome to CADline Communication, the latest editions of the CADline Communication are available to download below.
Issue 10 - Spring 2008
This is the year of Service Excellence.Well according to CADline anyway! Following a hugely successful and lively staff event early in January,we collectively decided to make 2008 the year of extraordinary service. So what does this mean for you?
In the first instance we have doubled the head count in Customer Services and, under the watchful eye of our new Customer Services Manager, plan to improve our response times and get you talking to the right technical representative first time.This will also enable us to log your support calls faster and handle your licensing and subscription queries more effectively.
We have also increased the number of Application Specialists we have to enable us to offer a greater depth and breadth of service for Sustainability and BIM related matters (that's Revit to most of us!).
We have also invested in a new sales support team who will enable our sales consultants and account managers to answer your commercial queries faster and get to site quicker when you need to see us in person.
I would be very interested to get your feedback so please stay in touch and let me know if you think we are achieving service excellence throughout this year. Please email me at claire.bass@cadline.co.uk
Enjoy this edition. In the meantime, I look forward to seeing you at one of our Autodesk launch events- watch out for your personal invitation.
With best wishes,
Claire Bass
Sales Director
Issue 7 - Spring 2007
Since Christmas, our team of technical engineers and application specialists have been analysing the latest 2008 product range to ensure you get all the productivity and efficiency gains without any deployment and implementation pain!
Through rigorous analysis we can ensure that you have access to specialist technical advice right from the launch date.
For first hand experience, I would like to draw your attention to the 2008 events that CADline is hosting throughout April,May and June of this year.
This year,we have an exciting new addition to the Autodesk product portfolio; Autodesk Inventor!
Our seminar programme is being run in conjunction with Mice Solutions Ltd, our new sister company that specialises in the Manufacturing and Electrical markets. This will give you the opportunity to not only discover the latest breakthroughs in Autodesk technology for the construction and infrastructure industries but also how these seamlessly interact with the
total 2008 product portfolio.
By popular demand the 2008 launch sessions focus heavily on the interoperability between Autodesk products in addition to focusing on industry specific solutions such as Part L compliancy. More than 500 clients joined us at our events last year and this year you will have the opportunity to see all the latest Building and Infrastructure products work alongside the Manufacturing solutions!
Thank you for your time. I look forward to seeing you at one of our 2008 events.
With best wishes,
Claire Bass
Sales Director
Issue 7 - Winter 2006
Once again as we approach the end of another year, I would like to take this opportunity to thank you for your business and support throughout the year. Your loyalty is not taken for granted. Thank you.
Throughout the year we have continued to invest in areas of the business that have a direct impact on the service that we can provide to you. We have expanded our technical and software development team and furthered the investment in customer services. Our ISO 9001:2000 quality accreditation now covers the entire scope of the business including the development and delivery of training courses and software customisation.
A new focus for CADline this year has been in project management and we are proud to work hand in hand with you to increase your competitive advantage and assist in the delivery of a bespoke design solution to your clients. It remains our firm commitment to help drive down cost and increase design efficiency and productivity.
In addition, we launched the CADline Part L Compliancy Solution addressing a critical need of both architects and engineers alike. This solution is specifically designed to assist you in the project and review stages of your design process to achieve Part L Compliancy. Further information is included in this issue of CADline Communications.
As usual, you will also find the usual Tips & Tricks, technical articles and our popular agony uncle column. Do let us know what you think of each issue and feel free to suggest any topics you would like us to cover in the future - please email me at claire.bass@cadline.co.uk
Finally, have a wonderful Christmas and New Year and we look forward to working with you throughout 2007.
Merry Christmas and best wishes.
Issue 6 - Autumn 2006
The summer months have proved to be some of the busiest months of the year. The successful launch of the new Autodesk 2007 products has now been further enhanced with the announcement of the AutoCAD LT Cross Upgrade promotion from Autodesk. You can now move from AutoCAD LT to a state-of-the-art Autodesk industry solution such as Revit Series Building 9 and save up to £2,290 per license.
Full details of this promotion can be found throughout this issue; alternatively you can visit www.cadline.co.uk and access the details online.
I would also like to draw your attention to the expansion of our online webinar services. Our entire software portfolio is now available to you from the comfort of your own office. Online webinars allow you to experience and review the latest software in short sessions, usually lasting no longer than an hour. Each session is fully interactive and can even be tailored to suit individual business requirements. You can also invite your colleagues to join you online. CADline's webinar schedule is available for download at www.cadline.co.uk/events.
Finally, the training section on our website has been extended to include access to all course information, course schedules and much more! See page 9 in this issue and try out the new training section for yourself at www.cadline.co.uk/training.
Issue 5 - Summer 2006
This is a particularly busy time of year at CADline. Since the Autodesk 2007 product launch in April and May, CADline has been gearing up for the launch of Autodesk Revit Structure in the UK. In addition, the development team are working hard to complete the Cymap link which will drive data back into Autodesk Building Systems.
Consequently we have dedicated technical articles in this issue for all of these great new products. Our summer webinar schedule is now live on the website so if you would like a live demonstration from one of our Application Specialists from the comfort of your own desk, please go to www.cadline.co.uk and submit your registration.
I would also like to draw your attention to the section on training. In the last 12 weeks thousands of you will have received the latest Autodesk 2007 software - automatically fulfiled under your subscription contract. The return on your ongoing subscription investment is significant if users are properly trained. It is easy to believe that users can just ‘pick up' all the latest features of an Autodesk product butthe truth is the efficiency gains and productivity increases are not always easy to find but are most definitely there to take advantage of.
Please take a look at the latest training courses we have put on the summer schedule and let us talk to you in more detail about how to get the best return on investment for your software.
Thanks for your time and enjoy the summer!
Issue 4 - Spring 2006
Welcome to the Spring Issue of CADline Communications and the launch of the Autodesk 2007 range of products. There has been a constant flurry of activity at CADline over the past few weeks as all our technical engineers and application specialists study and analyse the latest 2007 products ensuring that you have access to specialist technical advice right from the launch date.
I would like to particularly draw your attention to the 2007 events that CADline is hosting. For the first year, and in response to your feedback, CADline will offer a FREE 2007 update training workshop during the morning session of our 2007 events. Less powerpoint, more product! And, we'll even throw in some training documentation for you to take back to your office and distribute, enabling you to be up and running virtually from day one!
Finally, please spend a minute to review our brand new product range; Rasterex and Wiseimage. Your viewing and legacy paper issues will never haunt you again!
Thanks for your time and I look forward to seeing you at one of our 2007 events.
Issue 3 - Winter 2005
As we approach the end of 2005 I would like to take this opportunity to thank you all for your business and support throughout the year. I am aware that our success is, in no small part, due to the loyalty that each and every one of you has shown us.
It has been an amazing year for CADline. We have again invested heavily in our technical resource ensuring that you have access to industry leading application specialists, support engineers and trainers. In addition, we have integrated a new development team who offer specialist advice on software customisation and bespoke programming.
We have also made a significant investment in our sales and account management teams to ensure you are given the best specialist advice on how to solve your design and workflow issues, maximising productivity and efficiency and reducing costs. Our success relies heavily on your success and we are more enthusiastic than ever in helping you drive and maintain your competitive advantage.
Talking of competitive advantage, you will see that this issue of CADline Communications focuses on Autodesk Revit, the cutting edge 3D parametric building modeller. Our Senior Application Specialist, Paul Woddy, attempts to break down the myths surrounding Revit and demonstrates effectively that this is not simply a conceptual modelling package. As usual, you will find our tips'n'tricks, agony uncle and confession to keep you entertained in the run up to Christmas!
So, it just leaves me to say, Merry Christmas. Have a wonderful New Year and we all look forward to working with you throughout 2006.
Issue 2 - Autumn 2005
I have to start by thanking those of you that took the time to give our Market Research team your valuable feedback on our first issue of CADline Communication that many of you received in June.
It is because of the positive feedback and helpful suggestions from our clients that the Autumn issue contains the additional content you requested. Increasing the technical focus in this issue has enabled us to deliver varying degrees of technical help and advice. From the product Tips & Tricks to the full page article on Architectural Desktop 2006 to the new Technical Agony Uncle section - we believe we have technical content to assist all our readers no matter which design platform they are currently using! Adding additional content written by our clients, which directly relates to their real world experience of both implementing Autodesk design software and utilising the technical and commercial knowledge available from CADline, truly gives you a greater insight into some of the advances being made throughout the industry.
In addition, we have ensured the delivery of other useful information that may assist you in your decision processes, a useful article on page 6 on the benefits of financing your requirement has certainly enabled many of our clients to maximise their design budgets over periods to suit all business needs.
Our clients satisfaction is our primary objective and therefore we are able to introduce all of our design technology to you in ways that are convenient, from web demonstrations to bespoke client presentations, we are happy to accommodate all requirements through our Account Management team. Our clients receive a FREE monthly technical update on their specific software platform, our monthly Tips & Tricks email allows you to enjoy the very best in productivity advice with your chosen design platform. To register for your FREE monthly Tips & Tricks simply email your requirement to maggie.seddon@cadline.co.uk and we will ensure you receive your monthly update.
Finally, I would like to draw your attention to the promotion we are offering until 15th October 2005... until this date CADline is able to save you and your business 20% on the cost of upgrading to the latest Autodesk 2006 platform. Please feel free to contact us or visit our website, www.cadline.co.uk and we will be delighted to assist with your enquiry. I trust you will enjoy this issue of CADline Communication.
Issue 1 - Summer 2005
This publication aims to provide you with some key information on the latest Autodesk 2006 design technology, and more importantly demonstrate how our team of CADline industry specialists can assist your business beyond the decision to implement the latest design software.
Your business is consistently changing and in a fast moving market place, greater demands from your clients, puts increased pressure on your organisation. Our ability to understand these influences and the impact they have on your business allows us to advise and consult with you throughout your entire decision making process, whether you are selecting the design platform to enable your business to remain competitive, productive and profitable or deciding how to deploy technology across your design team.
This ability to develop an understanding of your business issues and challenges allows us to create a partnership with you ensuring you achieve your productivity goals and ultimately create a more profitable design environment. Our goal is simple, to enable you to realise the fastest possible return on any design software decision you make or have already made. But which is the right software solution for your business?
Our client's satisfaction is our primary objective and therefore we are able to introduce all of our design technology to you in ways that are convenient for you, from web demonstrations to bespoke client presentations, we are happy to accommodate all requirements through our Account Management team.
Our commitment to keep you up to date with the latest design methods continues after software implementation. Our clients receive a FREE monthly technical update on their specific software platform, our monthly Tips & Tricks e-mail allows you to enjoy the very best in productivity advise with your chosen design platform.
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